professional training

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0 height="100%"><tr> <td valign="top" colspan=2 height=89 BGCOLOR="#000066" TEXT="#F7F7FF"> <div> our technicians and staff.....<B>                  </B></div> <div> </div> </td> </tr><tr> <td valign="top" width=26.25% BGCOLOR="#000066" TEXT="#F7F7FF"> <div> <IMG SRC="051b4690.gif" border=0 width="180" height="105" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> <bR> <DIV ALIGN="LEFT"></DIV> <div> <A HREF="index.htm" TARGET="_top" TITLE="HC HHB"><U>HOME</U></A></div> <bR> <div> <A HREF="id17.htm" TARGET="_top" TITLE="About Us"><U>ABOUT OUR COMPANies</U></A></div> <div> <A HREF="id17.htm" TARGET="_top" TITLE="About Us"><U>* harbor carpet *</U></A></div> <div> <A HREF="id17_hhb.htm" TARGET="_top" TITLE="About Us"><U>* harbor home beautiful *</U></A></div> <bR> <div> <A HREF="id27.htm" TARGET="_top" TITLE="professional training"><U>OUR TECHNICIANS</U></A></div> <div> <A HREF="id27.htm" TARGET="_top" TITLE="professional training"><U>AND STAFF</U></A></div> <div> <A HREF="id27.htm" TARGET="_top" TITLE="professional training"><U>* hiring criteria *</U></A></div> <div> <A HREF="id27_m.htm#professional_training____" TARGET="TRLX_Middle" TITLE="professional training"><U>* professional training *</U></A></div> <bR> <div> <A HREF="id19.htm" TARGET="_top" TITLE="our equipment cleaning methods"><U>our cleaning methods</U></A></div> <div> <A HREF="id19.htm" TARGET="_top" TITLE="our equipment cleaning methods"><U>and equipment</U></A></div> <bR> <div> <A HREF="id22.htm" TARGET="_top" TITLE="Prices, Specials, Retail Products"><U>our prices </U></A></div> <div> <A HREF="id22_hc_prices.htm" TARGET="_top" TITLE="Prices, Specials, Retail Products"><U>* harbor carpet *</U></A></div> <div> <A HREF="id22_hhb_prices.htm" TARGET="_top" TITLE="Prices, Specials, Retail Products"><U>* harbor home beautiful *</U></A></div> <div> <A HREF="id22_specials.htm" TARGET="_top" TITLE="Prices, Specials, Retail Products"><U>specials / discounts</U></A></div> <bR> <div> <A HREF="id23.htm" TARGET="_top" TITLE="what to do til we get there!"><U>what to do </U></A></div> <div> <A HREF="id23.htm" TARGET="_top" TITLE="what to do til we get there!"><U>'til we get there</U></A></div> <div> Stain Removal Guide, etc.</div> <bR> <div> <A HREF="id18.htm" TARGET="_top" TITLE="Accolades"><U>accolades</U></A></div> <div> <A HREF="id18.htm" TARGET="_top" TITLE="Accolades"><U>& gratitudes</U></A></div> <bR> <div> <A HREF="id26.htm" TARGET="_top" TITLE="Contact Us"><U>contact us</U></A></div> <bR> </td> <td valign="top" height=391 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I><B>HIRING CRITERIA...</B></I></div> <bR> <div> Let us share with you another way we've created that all-important bond with our clients.....</div> <div>       When we hire a new employee, our first and most important question is:</div> <div>                 <I> </I><FONT SIZE="3" COLOR="#0000FF" FACE="Arial Black" ><I>"How are your public relation skills?"</I></FONT></div> <div>       Secondly, we ask them:</div> <div>                <I>  </I><FONT SIZE="3" COLOR="#0000FF" FACE="Arial Black" ><I>"Do you like to make people happy?"</I></FONT></div> <div> <I>                 "Are you respectful, kind, courteous, polite?"</I></div> <bR> <div> These are the criteria we look for in an employee.  If an individual possesses these attributes, extremely happy clients and outstanding carpet and home cleaning are the only results to be expected!</div> <div>  <A NAME="professional_training____"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></div> <div> <I><B>PROFESSIONAL TRAINING....</B></I></div> <bR> <div> Once we find that special person.....</div> <div> We begin the on-going task of professional, on-the-job and in-house training for our staff.  </div> <div> For HARBOR CARPET, each individual staff member, regardless whether they are office support, estimators, technicians, even the bosses, are constantly involved in professional training classes sponsored by the IICRC and, at times, even other independent carpet cleaning contractors.  Knowledge is <FONT SIZE="3" COLOR="#FFCC66" FACE="Arial Black" ><B>GOLD</B></FONT> in our industry, so when you call our office and a pleasant voice answers the phone - she may never have “pushed a wand” in her entire life, but she definitely has a patch on her shirt that says she is a certified, professional carpet and upholstery cleaner.  We would love to have you call us and give us the name of any other carpet cleaning company here in the pacific northwest that pays for formal industry training for their OFFICE STAFF!</div> <div> And, speaking of the IICRC, this organization diligently monitors the carpet cleaning industry for compliance to their rigid national standards.  We are proud to be recognized as a certified IICRC firm.</div> <bR> <div> For HARBOR HOME BEAUTIFUL, each of our "super girls" are given on-the-job training by our Lead.  This training is usually two to four weeks in length, depending on the prior experience of the individual.  They also receive specialized instruction in-house on specific uses for any and all chemicals and cleaning solutions we use.  Our girls take great pride in their knowledge of our cleaning products and the proper use of same.</div> <bR> <bR> <bR> </td> </tr></table></body>